Coronavirus (COVID-19) information. We take the health of our staff and guests seriously: if you’re due to stay with us soon please read this information.
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Most of our Top Parks currently remain open, however are operating a little differently to ensure the health and safety of our guests and staff. Unfortunately a number of Top Parks across Australia are temporally closed, details of these closures can be found on the individual park pages.
In line with provision of essential services many of our caravan parks continue to accommodate caravanners who are permanently on the road (no fixed address) , workers required for essential services, along with the residents who live in parks permanently and potentially those unable to get home at this time. Our individual parks will continue to provide these services unless advised otherwise by authorities.*
The safety of our guests and park staff is of the utmost importance. From changes to check-in procedures to closure of shared facilities and increased sanitation practices, Top Parks across Australia have all implemented a range of measures to ensure the wellbeing of guests and staff.
Considering the impact of COVID-19 on travel, we understand that if you have an upcoming booking with us you may need to postpone, all refunds and changes are managed by the individual parks in the network (includes all bookings made via topparks.com.au), please contact the park directly to discuss your options. In the event of closures to any parks, please allow some time for parks to respond due to the unusual nature of the situation.
*Government advice is changing daily, and this is our understanding based on current advice. Via our industry body we are continually seeking clarification and further detail on Government restrictions and will continue to update our guests accordingly.