We comply with the Australian National Privacy Principles established under the Privacy Act.
Collection of personal information
We may collect personal information that identifies you such as your name, address, contact and membership details, as well as your dealings with us and our members.
Such information may be collected in the ordinary course of business of dealing with you.
Whenever we collect personal information, we will take all reasonable steps to ensure that it is maintained in accordance with the National Privacy Principles and any applicable law.
Use of personal information
We collect your personal information to manage and administer your membership and to provide you with information regarding your membership as well as special member opportunities.
If you do not wish to receive information regarding member opportunities, please let us know and we will refrain from sending you such information.
The quality of your personal information
It is important to ensure that the personal information we have on file is accurate and up to date. Accordingly, please let us know about any change in your details or if you believe any personal information we have on our file is incorrect, so we can make the appropriate amendment.
You may contact us and request particulars of the personal information we hold about you, and any changes you wish to notify to us. You may contact our office on 08 8363 1901 or email your request to [email protected]
Security of personal information
We maintain the confidentiality of personal information using standard security procedures, and we will destroy or de-identify personal information when it is no longer relevant.
Disclosure of personal information
Please note that we may disclose personal information in these circumstances:
Provide information to our member parks and third parties to the extent necessary to allow for services to be provided to you or to notify you regarding member opportunities (to verify membership details and to provide you with services) and if we are required to disclose information under any applicable law.
Do you have any concerns, queries, disputes or complaints?
If you have any disputes or complaints, please notify us in writing and we will investigate and respond to you within a reasonable time.
For a copy of individual Top Member Parks Privacy Policies, please contact us directly.
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