A SAFE PLACE TO STAY
Top Parks are open and provide a safe place and a warm welcome to all guest types.
Your health and safety is our utmost priority and you’ll notice that like all businesses, our parks are operating a little differently right now. From contactless check-ins to deep cleaning procedures, and increased spacing between sites, we’re doing all we can to minimise your risk.
Holiday Parks are one of the safest forms of accommodation available. Set-in wide-open spaces and with an abundance of self-contained cabins, along with private ensuites for caravanners, they provide a safe stay and warm welcome.
We know that continually changing travel advice can be confusing and overwhelming. To ensure you have the latest information, we recommend that you refer to Government issued advice on border closures and intrastate travel restrictions prior to any stay with us. If further information is needed, we suggest that you call the relevant COVID-19 information line. Prior to your stay individual parks may ask you to sign a declaration confirming that your stay complies with current restrictions.
We’ve put together the below FAQ to answer some common queries.
Are parks open?
Yes. Top Parks are open and are able accommodate tourists within the relevant State / Territory regulations.
If you are experiencing any symptoms of the virus you must cancel your stay, self-isolate and contact your doctor immediately.
Can I change my booking?
Please contact the park directly should you need to postpone your stay.
Social distancing within holiday parks
To control the spread of the virus, it’s vital that we all apply social distancing practices. So what does this mean if you’re staying in a park?
- Many top parks have become as contactless as possible. For example, you may no longer need to check in/out face-to-face with staff.
- The rules on ‘gatherings’ must be adhered to, which varies from State to State. This means, no more than the specified number of people can congregate in public (i.e. in the camp kitchen or in shared spaces)
- Playgrounds, swimming pools and other recreational areas of the parks may be closed in various States due to State Regulations.